FREQUENTLY ASKED QUESTIONS ON DSA
(For new students)
updated as of 30 Dec 2020
The Department of Student Affairs (DSA) is a central hub for students, a place that facilitates students' holistic wellness, fosters their intellectual growth as well as enriches their personal development.
DSA is deeply committed to the purpose of enhancing student life from various aspects, as an experiential augmentation to their academic performance:
Please send email to dsa@utar.edu.my and state “REQUEST ASSISTANCE” as the title of the email subject. Students are advised to state their full name, student ID and campus when sending emails.
From Monday to Friday (except Public Holidays) between 8.30am to 5.30pm, you may walk-in to our offices located as follows:
Should you have any enquiry, you can contact us through DSA telephone line or DSA Hotline below:
No. The on-campus Orientation for new students of all Undergraduate Programmes and all Postgraduate Programmes for the January 2021 Intake scheduled on 11 January 2021 will now be conducted via online mode. For further update on the academic study in the January 2021 trimester, please visit https://dccpr.utar.edu.my/COVID-19-News-Announcements.php
Entry into the University Campuses is allowed following strictly the SOP in consideration of physical distancing and safety precautionary measures, of which the detailed information can be accessed via https://dccpr.utar.edu.my/COVID-19-News-Announcements.php that includes the following:
Wear a face mask at all times.
Check-in using the MySejahtera App;
Take body temperature screening using the static standing thermal scanner or hand-held thermometer;
Sanitise hands frequently;
Follow physical distancing measures of no less than one meter apart.
The University is currently looking into ways to improve and provide a better service for students, especially on blended learning. For instance, the University has added some e-learning materials to the existing resources such as more e-books as alternatives for the textbooks required by students; subscription to Microsoft Teams and license copies of Microsoft Offices under the package; and adding extra servers to support online platforms. Thus, there will be an adjustment on the resources fees which is still cost-effective to the students.
For students who are back to campus, you may purchase the bus ticket from the Division of Finance (DFN) and it costs RM0.80 per ticket. Concerning new students may not be able to get the bus ticket immediately, the bus service is Free of Charge (FOC) during Orientation Week.
For bus schedule information, kindly visit the page as below:
UTAR Kampar Campus - https://dsa.kpr.utar.edu.my/Bus-Services.php
UTAR Sungai Long Campus - http://dgs.sl.utar.edu.my/Bus-Services.php
You do not have to but please do practise physical distancing and take all necessary safety and health precautionary steps. However, if you have been exposed to any possible Covid-19 case or have Covid-19 symptoms, please exercise the 14-day home surveillance.
Please be informed that the University has set up a Bilik Gerakan on campus and put in place operating procedures as a measure to monitor and provide assistance to staff, students and visitors in relation to the COVID-19 pandemic. The locations of the Bilik Gerakan for each campus are as follows:
Kampar Campus
Venue : Room A007, Ground Floor, Heritage Hall
Contact Numbers : 05 468 8823 / 0111-061 3354 (Ops Room Hotline)
Operating hours : Monday to Friday from 8.30am to 5.30pm.
After office hours and on weekends, UTAR security staff on duty will man the Bilik Gerakan.
Sungai Long Campus
Venue : Room KAG007, North Lobby, KA Block
Contact Numbers : 03 908 60288 ext. 842 / 0111-060 3354 (Ops Room Hotline)
Operating hours : Monday to Friday from 8.30am to 5.30pm.
After office hours and on weekends, UTAR security staff on duty will man the Bilik Gerakan.
The Counselling and Guidance Unit offers free counselling sessions and mental health support for all students of the University in a safe and confidential environment. The counsellors are registered with Lembaga Kaunselor Malaysia (LKM) and we speak most of the major languages in Malaysia. We are always ready to assist you in exploring all the possible options in resolving the issues found in life.
Yes, you are required to make an appointment with a counsellor prior to attending any counselling sessions.
Students are welcome to walk-in or make an online appointment via the following links to meet any of our counsellors:
Online Registration (For Counselling session only)
Kampar Campus:
Sungai Long Campus:
Counselling and Guidance Unit (CGU) will provide conditional face-to-face counselling where students can discuss with their counsellors regarding the appointment for physical counselling. In addition, CGU will continue to provide online counselling services through Microsoft Teams as well to ensure the safety of the students.
Please be informed that there will be precautionary safety measures implemented at our university (both Kampar and Sungai Long Campuses) when you visit us. The precautionary safety measures include:
1) Temperature screening and registration for contact tracing at the entrance
2) Sanitisation
3) Social distancing in the counselling area
4) Crowd control
5) Usage of face mask at the campus
6) Time restriction - each counselling session shall not exceed one hour
All counselling services are free of charge for all UTAR students.
The number of counselling sessions usually depends on the issues faced by the students. It is also subject to the progress of the session and students’ needs. Therefore, students are always welcomed to discuss the number of sessions with the counsellor whenever necessary.
All counselling sessions will be done with the adherence of private and confidential policy. Please rest assured that all the counselling sessions with the counsellor will not be recorded in academic transcript.
Students may contact our registered and licensed counsellors from the Counselling and Guidance Unit of the Department of Student Affairs as follows:
Kampar Campus
General -
Venue: C113, Student Pavilion 1
Email: cgukpr@utar.edu.my
Facebook Page: https://www.facebook.com/CGUpkcampus/
Telephone No: 03-90860288 ext 823 / 824
Telephone No: 05-4688888 ext: 2283/2563
Counsellors -
Email: ngfy@utar.edu.my (Mr Ng Foo Yek)
Email: chongcw@utar.edu.my (Mr Chong Chee Wai)
Email: gursheena@utar.edu.my (Ms Gursheena Kaur)
Email: psleong@utar.edu.my (Mr Leong Pyh Shin)
Email: ngja@utar.edu.my (Ms Ng Jo Anne)
Email: nkyean@utar.edu.my (Ms Ng Kai Yean)
Email: slong@utar.edu.my (Ms Ong Sweet Ling)
Sungai Long Campus
General -
Venue: KB006, Ground Floor
Email: cgusl@utar.edu.my
Facebook Page: https://www.facebook.com/utarcounseling
Counsellors -
Email: navamani@utar.edu.my (Ms Navamani)
Email: chewsp@utar.edu.my (Ms Chew Seow Ping)
Email: ngwf@utar.edu.my (Ms Ng Wan Fern)
Email: tcyee@utar.edu.my (Ms Tan Chin Yee)
Email: bywong@utar.edu.my (Ms Wong Bei Yi)
For a student, life at the University goes beyond studying. It can be an enriching journey filled with fun-learning extracurricular activities. Effective learning opportunities beyond the confines of both physical and virtual classrooms are provided to shape students’ development through exposure of new experiences and perspective. DSA facilitates and engages students in activities where teamwork, conflict resolution skills, and leadership roles can be enhanced.
There is a wide range of clubs and societies to serve each student’s interests and emerging needs. To know more about the clubs and societies available at the University, please visit the following link:
Kampar Campus - https://dsa.kpr.utar.edu.my/Clubs--and--Societies-List.php
Sungai Long Campus - https://dsa.sl.utar.edu.my/Clubs_-and-_Societies.php
Should you have any enquiry about clubs and societies recruitment/activities, please email us at dsa@utar.edu.my
Department of Student Affairs (DSA) plans to have a physical recruitment drive in the January 2021 Trimester.
Students may join the membership via online platform.
Please refer to the DSA website for more details.
DSA Website (Kampar Campus) - https://dsa.kpr.utar.edu.my/
DSA Website (Sungai Long Campus) - https://dsa.sl.utar.edu.my/
Students may request to have physical meeting sessions once they have returned to campus whilst adhering to the new norm standard operating procedures. Nevertheless, student leaders and committee members are still encouraged to convene the meeting sessions online to avoid any unexpected issues.
You may plan and conduct online activities by utilising available digital platforms where the student leaders and the committee members can continue to keep in touch with their members electronically to share matters or items that are related to club/society objectives. Physical activities could be conducted following with SOP once students are physically back to campus. Please keep track of the Mail Master/Student Portal’s announcement/DSA Facebook Page for any activities’ updates.
The UTAR Sungai Long and UTAR Kampar Campus gymnasium is open with strict guidelines and SOPs following concerns regarding the Covid-19 pandemic. Walk-in bookings are no longer allowed and all students and staff who wish to use the gymnasium equipment must make online booking via Google form at least ONE day before the intended use date. Same day booking will not be entertained. The Google form may be accessed via the following link:
Sports Facilities - Sungai Long Campus
http://shorturl.at/bevRT or by scanning the QR code below:
Gym/Dance Room Facilities - Kampar Campus
http://shorturl.at/wzGNY or by scanning the QR code below
Sports Complex - Kampar Campus
https://dsa.kpr.utar.edu.my/Sports-Complex.php
The new gymnasium sessions are as follows:
** For Kampar Campus, Ladies session is only available in session 4 (Wednesday)
Please refer to following protocols.
First, one should check for the availability of the booths / corridors with the officer in charge before making the booking.
Students may visit the DSA office to request for approval to have their physical posters pasted on notice boards. Students may also request to upload their e-posters by submitting to the following DSA Facebook page for approval. Please send your e-poster in jpeg format and your request message via the “Send Message” button in the respective DSA Facebook Page:
Kampar Campus:
https://www.facebook.com/utardsaperak/
Sungai Long Campus:
https://www.facebook.com/utardsasglong/
The University is currently suspending all its physical student mobility activities, as part of the efforts to contain the spread of the coronavirus, following travel bans and restrictions globally. The suspended programme includes all activities including inbound/outbound short-term programmes, studying abroad, and student exchanges, until further notice.
https://studentmobility.utar.edu.my or email to dsa@utar.edu.my
Yes. All UTAR local students are covered by a group personal accident policy. For more information, please visit http://dsa.kpr.utar.edu.my/health-services.php
Yes, you can submit the soft copy of your insurance claim form and other supporting documents via email to dsa@utar.edu.my with “INSURANCE” as the email subject title. Besides, the hard copy of these documents is also required to be submitted to the DSA office by postage (Refer to the address on page 19) or walk-in. The Personal Accident Claim Form & E-payment Authorisation form can be downloaded here (Note: only for UTAR students).
i) Personal Accident Claim Form - http://www.utar.edu.my/dsa-pk/file/Personal Accident Claim Form.pdf
ii) E-payment Authorisation - http://www.utar.edu.my/dsa-pk/file/e-payment registration form.pdf
If students have any academic matters, please contact your respective faculty for further advice /action. Please visit the page here. https://e-orientation.utar.edu.my/Contact-Us.php
If for non-academic matters, please email to dsa@utar.edu.my or contact DSA Hotlines.
Please visit the Department of Student Affairs website or UTAR student portal for further information.
DSA Website (Kampar Campus)
Vehicle Sticker Page - https://dsa.kpr.utar.edu.my/Vehicle-Stickers.php
DSA Website (Sungai Long Campus)
Vehicle Sticker Page - https://dsa.sl.utar.edu.my/Vehicle_Sticker.php
Please ensure you have paid for your student bill before registering for the vehicle sticker.
For more information, please visit to this link - https://deas.utar.edu.my/Financial-Aid.php
The UTAR SOFT SKILLS DEVELOPMENT CERTIFICATE (USSDC) is a certification system which recognises students’ achievements and efforts to improve themselves in the areas of the following soft skills and life skills:
All students of the University are STRONGLY ENCOURAGED to join the USSDC programme because it is a record of students' achievements and efforts to improve their soft skills and life skills in UTAR. If you have gained 100 points (a minimum of 10 points from each core component), you will be awarded a USSDC certificate.
You may follow the following steps to complete USSDC registration
Step 1: Login to UTAR Student Portal - https://portal.utar.edu.my
Step 2: Select USSDC Programme under Info menu
Step 3: Select Registration (Form 1) on the sidebar menu
Step 4: Read all the terms and conditions and complete the form
Step 5: Click Register button
Step 6: Check the particulars and click Update button to complete the registration
Yes, there are two USSDC activities specially offered to new intake of students:
i. Quiz for E-Orientation Virtual Talks
There will be 11 questions regarding the briefing of different departments. Students must answer minimum 8 questions correctly to apply for USSDC points. The link of the quiz is as below:
https://forms.gle/jHC41GsBpnVzky7t7
ii. Welcoming Soft Skills Programmes For New Students
DSSC offers two training programmes for new students to enhance their study skills and presentation skills. USSDC points will be granted for students who successfully completed the workshops. The schedule is available at the following link:
https://softskill.utar.edu.my/Welcoming-Progammes.php
Department of Student Affairs Office (Kampar Campus) Address
Department of Student Affairs
Room C113, Student Pavilion 1
Jalan Universiti, Bandar Barat
31900, Kampar, Perak
Department of Student Affairs Office (Sungai Long Campus) Address
Department of Student Affairs
Room KB006, KB Block
Jalan Sungai Long, Bandar Sungai Long
43000, Cheras, Kajang
Selangor
Department of Student Affairs - Facebook Page
DSA Facebook Page (Kampar Campus)
https://www.facebook.com/utardsaperak/
DSA Facebook Page (Sungai Long Campus)
https://www.facebook.com/utardsasglong/
Student Representative Council (SRC) - Facebook Page
Student Representative Council (SRC) - Kampar Campus
https://www.facebook.com/SRCUTARKamparCampus/
Student Representative Council (SRC) - Sungai Long Campus
https://www.facebook.com/UTARSRCSL/
Department of International Student Services (DISS) - International Students
Kampar Campus:
Mr. Ngan Mun Wai - 0165619184 ; Email address : nganmw@utar.edu.my
Mr. Choy Kar Yan - 0175363558 ; Email address: choyky@utar.edu.my
Sungai Long Campus:
Mr. Foo Wai Wai - 0169392331 ; Email address: fooww@utar.edu.my
Mr. Ng Chee Hong - 0125867183 ; Email address: nchong@utar.edu.my